Terms of Service

Chapter 1 General Provisions

Article 1 (Purpose)

The purpose of these Terms of Service (hereinafter referred to as the "Terms") is to regulate basic matters such as the rights, obligations, and responsibilities of the platform and users, terms and procedures for service use, etc., in using the internet-related services (hereinafter referred to as the "Service") provided by the drone data platform (hereinafter referred to as the "Platform") operated by Angelswing Inc. (hereinafter referred to as the "Company").

Article 2 (Definition of Terms)

① The definitions of terms used in these Terms are as follows:

"Platform" refers to the web-based drone data platform (https://angelswing.io) operated by the Company.
"Service" refers to the platform and all overall services related to the platform provided by the Company for the purpose of processing and visualizing data based on photos, videos, etc., captured by drones (hereinafter referred to as "Source Photos"), analyzing and utilizing processed data, managing and sharing projects using Source Photos and their data, and providing various information necessary for the smooth execution of other related businesses.
"User" refers to both members and non-members who access the Platform and use the services provided by the Platform in accordance with these Terms.
"Member" refers to a person who has registered as a member on the Platform, entered into a service use agreement with the Company in accordance with these Terms, and uses the services provided by the Platform. "Non-Member" refers to a person who uses the service without registering as a member.
"ID" refers to a combination of English letters and numbers, or an email address, set by the member, approved by the Company, and registered with the Company for member identification and service usage.
"Password" refers to a combination of letters or letters and numbers set by the member themselves and registered with the Company to confirm member identity and protect member rights and confidentiality.
"Post" refers to writings, photos, videos, various files, links, etc., in the form of information such as symbols, text, voice, sound, images, and videos posted by members on the Platform while using the service.
"Content" refers to various photos, illustrations, templates, icons, edit design sources, etc., published on the Platform, including posts.

② The meanings of terms not defined in Paragraph 1 shall follow relevant laws and general commercial practices.

Article 3 (Specification, Explanation, and Revision of Terms, etc.)

① The Platform shall post the details of these Terms, trade name, representative's name, business location address (including the address where consumer complaints can be handled), telephone number, email address, business registration number, mail-order business reporting number, etc., on the initial service screen so that members can easily know them. However, specific details of the Terms may be made viewable to users through a connected screen.

② Before the user agrees to the Terms, the Platform must provide a separate connected screen or pop-up screen to help the user understand important details specified in the Terms, such as withdrawal of subscription and refund conditions, and seek the user's confirmation.

③ The Platform may revise these Terms to the extent that it does not violate relevant laws, such as the Act on Consumer Protection in Electronic Commerce, the Act on the Regulation of Terms and Conditions, the Framework Act on Electronic Documents and Transactions, the Electronic Financial Transactions Act, the Digital Signature Act, the Act on Promotion of Information and Communications Network Utilization and Information Protection, and the Framework Act on Consumers.

④ When the Platform revises the Terms, it shall specify the application date and reasons for revision and announce them on the Platform along with the current Terms from 7 days prior to the effective date until the day before the application date. However, in the case of changes that significantly affect the rights and obligations of users, prior notice shall be given with a grace period of at least 30 days. In this case, the Platform clearly compares the content before and after the revision and displays it so that users can easily understand. For existing members, the revised Terms shall be sent to their email address.

⑤ When the Platform revises the Terms, it shall confirm whether the user agrees to the application of the revised Terms after announcing the revised Terms. If the user does not agree to the application of the revised Terms, the Company or the user may terminate the content use contract.

⑥ Members who do not agree to the changed Terms may request membership withdrawal (termination of the use contract). If a member using paid services terminates the contract due to disagreement with the revision of the Terms, the refund policy set by the Company shall apply. If the user does not explicitly express refusal to the change in Terms even though the Platform announced to the user pursuant to Paragraph 4 that "failure to express refusal by the application date of the changed Terms shall be deemed as agreement to the changed Terms", the Company shall deem that the user has agreed to the changed Terms.

⑦ When a member enters into an individual contract with the Platform to use the service, the Platform may establish terms of use and operating policies for individual services (hereinafter referred to as "Individual Terms of Use, etc."). If such contents conflict with these Terms, the Individual Terms of Use, etc., shall take precedence.

⑧ Matters not specified in these Terms and the interpretation of these Terms shall be governed by the Act on Consumer Protection in Electronic Commerce, the Act on the Regulation of Terms and Conditions, the Consumer Protection Guidelines in Electronic Commerce set by the Fair Trade Commission, and relevant laws or commercial practices.

Chapter 2 Service Use Contract and Membership Registration

Article 4 (Establishment of Use Contract)

① The use contract is established when a user agrees to these Terms, applies for use pursuant to Article 5, and the Company accepts it. The Company indicates its acceptance on the relevant service screen or notifies it via email or other methods.

② The time of establishment of the use contract shall be when the Company's acceptance reaches the user, which means the moment when the phrase "registration complete" is displayed in the application process on the Platform, unless there are special circumstances.

Article 5 (Application for Use)

① Users apply for use by filling in member information according to the registration form set by the Company and setting an ID and Password on the Platform.

② Users who provide names other than their real names or misappropriate other people's information will face restrictions on service use and may be punished under relevant laws. The ID of a user who applies using another person's name will be deleted.

③ Users must not provide false information when applying for use, and the Company shall not be held liable for any problems arising from false information.

④ For children under 14 years of age to use the service, they must go through the consent procedure of a legal representative (parents, etc.) requested by the Company.

Article 6 (Acceptance and Restriction of Application for Use)

① In principle, the Company accepts service use applications submitted pursuant to Article 5 in the order of receipt, provided there are no operational or technical impediments.

② The Company may withhold or refuse acceptance of an application for use in any of the following cases until the cause is resolved:

When applying without using a real name or using another person's name
When the details of the application form are false or there is reasonable ground to suspect so
When a child under 14 years of age does not obtain consent from a legal representative (parents, etc.)
When applying for the purpose of disrupting social peace, order, or public morals
When intending to use this service for improper purposes
When distributing or displaying obscene materials or anti-state materials, or infringing or risking infringement of third-party copyrights
When intending to use this service for commercial gain
When applying in violation of other general matters prescribed by the Company
When acceptance is difficult due to Company circumstances, such as insufficient service-related capacity or technical/operational difficulties

③ If the user is a minor under relevant laws, the Company may withhold acceptance as determined by instructions per service.

Article 7 (Management of Member ID and Password)

① Members are responsible for managing their account information, including ID and password, regarding service usage. Therefore, members are solely responsible for service usage damages or fraudulent use by third parties arising from member negligence, and the Company shall bear no responsibility for this.

② The Company uses the member's account information as a means of member identification to perform general tasks related to member management, such as determining service availability for the member.

③ The member ID shall be the email address held by the member. If the email address changes, the member can change the ID directly in 'MYPAGE' on the Platform, contact customer service, or send an email to support@angelswing.io to change the ID.

④ The Company may refuse or restrict the use of a member ID if its content is anti-social, harms public morals, or risks being mistaken for an operator.

⑤ The Company may recommend members to change passwords regularly or irregularly for security reasons, and members may change their password at any time in 'MYPAGE' on the Platform.

⑥ In addition to account information, if there are changes to member information provided upon application, members must update it in 'MYPAGE' on the Platform, and responsibility for problems arising from failure to update member information lies with the member.

⑦ If a member uses paid services, they are deemed to be using the service even if they do not log in using their account on the Platform during the paid service period.

Article 8 (Protection of Personal Information)

① The Company strives to protect members' personal information, including account information (ID, password, etc.), as prescribed by relevant laws. Protection and use of member personal information shall follow relevant laws and the Company's Privacy Policy posted on the Platform.

② The Company's Privacy Policy does not apply to web platforms linked outside the Company's official Platform.

③ The Company shall bear no responsibility for any personal information, including member account information, exposed due to reasons attributable to the member.

Chapter 3 Service Provision and Use

Article 9 (Content of Services)

① The contents of the services provided by the Company on the Platform are as follows, and detailed usage rules regarding these shall follow the matters posted or published on the Platform:

Data processing service: A service that processes Source Photos (images captured by drones) into secondary data (2D orthomosaics, 3D point clouds, models, etc.) and provides output results
Measurement service: A service that measures approximate length, area, volume, etc., of objects based on Source Photos and secondary data, and provides these measurement functions in real time
Visualization service: A service that overlays design drawings, etc., on Source Photos and secondary data, and allows comparison between two or more images (e.g., before/after images, as-is/as-planned images, etc.)
Project management service: A service that opens 'projects' for multiple workers to monitor specific sites, allows project participants to share Source Photos and Source Photo data of the site with each other, and provides annotation functions to write notes on location information on images
Compatible file download service: A service that allows downloading Source Photos and Source Photo data in file formats compatible with engineering software such as BIM and CAD
Cloud computing service: A service that provides a cloud platform enabling uploading/downloading, access, and storage of Source Photos, Source Photo data, data analysis results, etc., on the internet
All other services for using drone-related data

② Source Photos and secondary data under Paragraph 1 may be provided with reduced resolution, etc., in accordance with restrictions of relevant laws.

③ The Company's retention period for Source Photos and secondary data after termination of the use contract is 1 year. After the above retention period, the Company bears no obligation to store the relevant Source Photos and secondary data.

④ The Company may provide other images in addition to images actually captured by drones to help users understand location information, design convenience, etc.

Article 10 (Provision and Use of Paid/Free Services)

① The Company provides members with the following paid services:

Data processing service
Data visualization service
Data management and utilization service
Data measurement and analysis service
Data and content sharing service

② Detailed specifications and pricing policies for paid services follow policies notified in the Company's service introduction, service catalog, or service fee schedule, and are provided via email or posting on the Platform upon member request.

③ Paid service use contracts are established when a member applies for paid services on the Platform through the following methods or similar methods set by the Company, and the Company accepts them. The Company must provide the following details in an easy-to-understand manner when members apply for paid services:

Information on paid services provided by the Company
Confirmation of terms regarding paid services, paid services with restricted subscription withdrawal rights, etc.
Indication (e.g., mouse click) agreeing to these Terms and confirming or rejecting item 2 above
Agreement on confirmation of selected paid services
Selection of payment method:

Bank transfer without a bankbook
Various account transfers such as phone banking, internet banking, email banking, etc.
Prepaid payment via credit card, mobile phone, etc.
Payment by other means contracted with or recognized by the Company

④ Paid service use contracts are established at the time payment of usage fees according to the relevant service is confirmed.

⑤ When a member who is a minor or an adult ward under the Civil Act uses paid services, consent from a legal representative or (adult) guardian must be obtained prior to payment; otherwise, the member or legal representative (or adult guardian) may cancel it.

⑥ The Company may refuse acceptance or withhold acceptance until the cause is resolved if an application for a paid service use contract under Paragraph 2 falls under any of the following:

When there are false statements, omissions, or errors in the application details
When it is judged that accepting the use contract application significantly impairs Company technology or violates laws

⑦ The Company provides free services to members in the following cases:

When a member wishes to test the Platform before using paid services
When the Company wishes to provide the Platform for free during situations such as disasters

⑧ When the Company provides free services, it shall notify users via email, etc., regarding Platform service use guide details, including free service usage periods.

Article 11 (Subscription Withdrawal and Termination of Paid Service Use Contract)

① Members may request subscription withdrawal from the Company within 7 days from the date of use approval (hereinafter referred to as the "Subscription Withdrawal Period"). However, if a member uses the services under Article 9 Paragraph 1 or downloads content provided through the service during the Subscription Withdrawal Period, subscription withdrawal is not possible, and the Company must take measures so that the exercise of rights such as subscription withdrawal is not hindered by clearly stating this in an easily accessible location.

② When a member terminates a paid service use contract after the Subscription Withdrawal Period expires or after subscription withdrawal is finalized as impossible, the Company shall refund all or part of the received usage fees according to the refund policy set by the Company.

③ Members may request subscription withdrawal and contract termination under Paragraphs 1 and 2 directly on the Platform or by sending an email to support@angelswing.io.

④ To process refunds, the Company may contact members using information provided by members and request provision of necessary information.

⑤ Within 3 business days from the date of receiving a subscription withdrawal or contract termination request from a member (hereinafter referred to as the "Refund Period"), the Company shall notify the member of the refund amount and process the refund using the same method as the usage fee payment. However, periods spent due to member delays in providing necessary information requested by the Company for refund shall be excluded from the Refund Period.

⑥ When refunding usage fees due to subscription withdrawal or contract termination, if the member paid usage fees via credit card, etc., the Company shall promptly request the payment provider, such as the credit card company, to suspend or cancel the charge to the member. However, this does not apply if deduction amounts, etc., must be calculated for partial refunds under Paragraph 2.

⑦ In the case of overpayment or mispayment of usage fees paid by members, Paragraphs 5 and 6 shall apply mutatis mutandis to refund the full amount. However, if such overpayment or mispayment occurs due to member fault without intentional misconduct or negligence by the Company, costs incurred for refund shall be borne by the member.

Article 12 (Provision and Modification of Services)

① The Company performs the following tasks on the Platform:

Tasks regarding services under Article 9 Paragraph 1
Other tasks set by the Platform

② Services start when the Company accepts a user's application for use and are provided 24 hours a day, 365 days a year, unless there are special operational or technical impediments. However, the Company may establish separate regulations outside these Terms regarding service provision in Paragraph 1.

③ The Company may differentiate access permissions to relevant posts according to levels such as administrator (admin), member (member), viewer (viewer), pilot (pilot), etc., based on the choice of the user who posted or Company operating policies.

④ Members may use services provided by the Platform in accordance with rules set by the Platform, such as these Terms and operating policies.

⑤ The Company holds comprehensive authority regarding production, modification, maintenance, and repair of services provided to members.

⑥ The Company may temporarily suspend services for a certain period if operationally necessary, such as regular system inspections, emergency inspections, expansion and replacement of equipment/facilities, various bug patches, replacement with new services, etc. Such temporary service suspensions shall be announced in advance through the Platform.

⑦ The Platform may continuously modify, add, abolish, or otherwise change all or part of services provided if operationally or technically necessary, such as new service details, various bug patches, etc. Notification of changed service content and provision dates shall be given to members by posting on the homepage operated by the Company and relevant service screens. However, if prior notice is impossible due to service interruption caused by reasons beyond Company control, this shall not apply.

⑧ The Company may limit or suspend all or part of services in case of war, incident, natural disaster, national emergency, power outage, communication failure, etc. In this case, the relevant reason and period shall be notified to members in advance or ex post facto.

⑨ The Company may modify, suspend, or change all or part of free services as needed by the Company due to policy planning, operational circumstances, or emergency situations of the Company, and shall not provide separate compensation to members unless special regulations exist under relevant laws.

⑩ The Company shall not be held liable for problems arising from service modification and suspension, except when caused by intentional misconduct or negligence of the Company.

⑪ When changes to paid services are significant or disadvantageous to members, the Company shall notify members receiving the relevant paid service using methods set forth in Article 13. In this case, services prior to change shall be provided to members who refuse consent to changes. However, if provision of pre-change services is impossible, provision of relevant services may be suspended or terminated, in which case refunds follow refund policies set by the Company.

Article 13 (Notice to Members)

① When the Company gives notice to members, unless otherwise specified in these Terms, notice may be given via email designated by the member, notification messages on the Platform, or electronic posts.

② In the case of notice to all members or users, the Company may substitute notice in Paragraph 1 by posting on the Platform or announcement board for at least 7 days.

Article 14 (Provision of Information and Placement of Advertisements)

① The Company may post various information deemed necessary for members during service use on Platform or Application (App) announcements or provide it to members via email, etc. However, members may express refusal to receive information at any time via email, etc., excluding transaction-related information under relevant laws, customer center replies, etc.

② To maintain services, the Company may place advertisements in spaces exposed during service use or media operated by other advertising businesses, and members agree to advertisement placement resulting therefrom.

③ The Company bears no responsibility for losses and damages arising from member participation, communication, or transactions in advertisements under Paragraph 2 provided by the Company where a third party is the subject.

④ When providing advertisements under Paragraph 2 using lawfully collected personal information of members, the Company may send them using SMS (LMS), smartphone notifications (Push notifications), email addresses, etc., and members may refuse reception at any time if they do not wish to receive them.

⑤ Regarding the above information provision and advertising, the Company abides by terms of platform providers and app store providers providing information to the Company, as well as Company terms, and complies with provisions of relevant laws and enforcement decrees.

Article 15 (Copyright)

① Copyrights of content provided through services belong to lawful creators and/or related right holders (hereinafter referred to as "Right Holders"). Users are granted license to use only within the scope of purpose and period permitted according to permission of Right Holders, member status, type of paid service, etc., and the Company does not sell content copyright itself.

② Users must not reproduce, distribute, publish, broadcast, perform, display, or transmit content provided through services without prior consultation with the Company.

③ Notwithstanding Paragraph 1, the Company may expose content posted by members within services to search results, service introductions, related promotions, etc., and may modify, reproduce, and edit posts to the extent necessary for such exposure. In this case, the Company complies with copyright law provisions, and members may take measures such as deletion, exclusion from search results, or setting to private for relevant posts through customer service or in-service management functions at any time.

④ When the Company wishes to use member posts through methods other than Paragraph 3, prior consent must be obtained from members via phone, text message, fax, email, etc.

⑤ The Company does not guarantee that content provided through services and subjects included therein (topography/features, persons, logos, characters, etc.) do not infringe third-party (hereinafter including other users of this Service) property rights, portrait rights, copyrights, trademark rights, patent rights, and design rights (hereinafter referred to as "Copyrights, etc."). Therefore, when using relevant content, users must inquire with the Company in advance if infringement of third-party Copyrights, etc., is suspected.

⑥ If problems arise regarding content provided through services due to Copyrights, etc., the Company must notify users through appropriate methods (Platform announcements or email notice). After the Company gives notice of the above, all legal liabilities arising from use of relevant content belong to the user who used it, not the Company.

⑦ If damage occurs to a third party due to a user's use of content provided through services in violation of this Article, the user must compensate for such damage. If a third party makes claims for damages or various objections against the Company due to this, the user must indemnify the Company at their own responsibility and expense.

Article 16 (Management of Posts)

① If a member's post contains details violating relevant laws such as the Act on Promotion of Information and Communications Network Utilization and Information Protection, Copyright Act, Personal Information Protection Act, Act on the Protection and Use of Location Information, etc., Right Holders of relevant posts may request suspension of posting and deletion according to procedures set by relevant laws, and the Company and member must take measures under relevant laws.

② Even without requests from Right Holders under Paragraph 1, if there are grounds to recognize third-party rights infringement in specific posts or violations of other Company policies and relevant laws, the Company may take temporary measures, etc., regarding relevant posts in accordance with relevant laws.

③ For posts containing images of facilities and topography forbidden from photography for national defense/security reasons, aerial photos taken without Ministry of National Defense authorization, etc., the Company may convert relevant posts to private immediately upon discovery and take measures such as suspension of posting and deletion.

④ The Company may take measures such as suspension of posting and deletion for posts displayed for advertising/promotional purposes without prior consultation with the Company or posts used for purposes harming social public morals.

⑤ To prevent occurrences of relevant law violations, third-party rights infringements, harm to public morals, etc., due to content provided through services, the Company may lower resolution or apply mosaic processing to all or part of relevant content.

⑥ The Company grants access permissions to posts differentially by levels such as administrator (admin), member (member), viewer (viewer), pilot (pilot), etc., according to choice of the user who posted or the member who created the project. Administrators hold overall management authority to add, delete, edit posts, change access permissions, etc., and if posts are deleted due to reasons attributable to administrators, the Company bears no responsibility for this.

⑦ The Company may be provided with parts of content provided through services from external content providers (CP) affiliated with the Company.

⑧ Content produced by the Company and content provided by external content providers under Paragraph 7 may be arbitrarily deleted and changed at the Company's sole discretion.

Article 17 (Ownership and Prohibition of Transfer of Rights)

① Copyrights and other intellectual property rights for content produced by the Company provided through services belong to the Company. However, copyrights and other intellectual property rights for member posts and content provided pursuant to Article 16 Paragraph 7 belong to relevant Right Holders.

② Notwithstanding Paragraph 1, the Company may use member posts and content provided pursuant to Article 16 Paragraph 7 as raw data for big data analysis or for public interest purposes (disaster recovery, high-risk area monitoring, etc.) upon obtaining prior consent from relevant Right Holders.

③ The Company grants members only the right to use accounts (ID, password, etc.), posts, etc., in connection with services according to usage terms set by the Company, and "Members" cannot perform any disposal acts such as transferring, selling, donating, or providing as collateral such usage rights to others.

Article 18 (Succession of Member Status)

① When a successor who wishes to succeed to member status requests succession, and the Company agrees to the successor succeeding member status due to merger, division, business transfer/acquisition of a corporate member, or other similar reasons, succession is possible according to succession procedures set by the Company.

② Succession procedures under Paragraph 1 include all of the following:

The successor immediately notifying the Company of all information relevant to this Service that changed from pre-succession status before succession reasons occur or immediately after succession reasons occur if difficult to predict
The Company confirming that services provided by the Company reach the successor or employees of the successor designated by the successor

③ The Company bears no responsibility for problems arising from failure of members to notify the Company of succession facts in a timely manner when reasons for succession of member status occur.

④ If succession facts are not notified to the Company, or if the Company does not agree to the successor's succession request, or if the successor fails to fulfill succession procedures in Paragraphs 1 and 2, obligations specified in these Terms, such as payment of paid service usage fees, remain with the member, not the successor.

⑤ The Company bears no responsibility for problems arising from errors in information provided by the successor.

Chapter 4 Obligations of Contracting Parties

Article 19 (Obligations of the Company)

① The Company shall not engage in acts prohibited by these Terms and relevant laws or acts contrary to public morals, and has an obligation to strive to provide services continuously and stably.

② The Company shall not disclose or distribute user personal information to third parties without consent. However, this does not apply when required by lawful procedures under law, such as requests from state agencies pursuant to relevant laws or requests from telecommunications-related laws and Information Communications Ethics Committee.

③ For continuous and stable service provision, when problems such as facility failure, destruction, or network failure occur, the Company repairs or restores them without delay unless compelling reasons exist.

④ The Company strives to protect customer information and systems from virus programs or external illegal intrusions through accounts, etc., used by customers.

⑤ When opinions or complaints raised by members are recognized as justified, the Company must process them promptly. However, if prompt processing is difficult, the Company must notify members of reasons and processing schedules.

⑥ The Company strives to protect member personal information, including member registration information, as prescribed by relevant laws. Regarding protection of member personal information, relevant laws and details presented in Article 8 shall be observed.

Article 20 (Obligations of Members)

① Members must not use services provided by the Company for purposes other than original usage purposes or engage in acts falling under any of the following items:

Using non-real name information or another person's information or registering false facts when registering personal information with the Company for application or information modification
Impersonating others or falsely specifying relationships with others, stealing or fraudulently using other members' accounts and passwords, or purchasing services using others' credit cards, phone numbers, etc., without authorization
Reproducing, distributing, promoting, or commercially utilizing information obtained using Company services and provided platforms without prior consent from the Company
Generating financial gains for oneself or others using Company services and provided platforms
Modifying services or creating derivative works or outputs based thereon
Using services by exploiting known or unknown bugs
Defaming Company and third-party reputation, interfering with business, or causing damage to Company and third parties
Infringing intellectual property rights of Company or third parties
Deceiving third parties to gain benefits or using services provided by the Company soundlessly to cause damage to third parties
Exchanging, posting obscene or vulgar information, linking thereto, or posting advertisements and promotional materials containing content that may cause discomfort to others according to social norms
Inducing or participating in gambling or speculative acts with property at stake
Posting or transmitting, reaching, or spreading words, sounds, text, images, or videos causing shame, disgust, or fear to counterparties
Transmitting, posting, spreading, or using information forbidden from transmission or posting under relevant laws, or materials containing software viruses, other computer codes, files, programs designed to interrupt or destroy normal operation of computer software, hardware, telecommunications equipment
Modifying platform without special rights granted by the Company, adding or inserting other programs into platform, hacking server, reverse engineering, leaking and changing source code or platform data, establishing separate servers, or arbitrarily changing or stealing parts of platform to impersonate the Company
Unfairly utilizing provided web services and platform for other commercial purposes
Other acts violating public order and good morals, illegal/unfair acts, and acts violating laws

② Members cannot resell services or conduct business activities using services without legitimate contracts or permission from the Company, and the Company bears no responsibility for results of such business activities (including results of member business activities violating terms). Members are obligated to compensate the Company for damages regarding such business activities.

③ Members are obligated to check and comply with notices and term modifications on the Company homepage, and must not engage in acts interfering with other Company tasks.

④ Management responsibility regarding member accounts lies with members, and members must not allow third parties to use them.

⑤ When changes occur in member information, members must immediately notify the Company of details, and the Company bears no responsibility for problems arising from delayed notifications.

⑥ The Company may set specific types of acts falling under Paragraphs 1 through 5 and the following items in Company operating policies, and members are obligated to comply therewith:

Restrictions on setting member ID and password
Restrictions on project registration
Restrictions on use of project functions
Matters recognized by the Company as operationally necessary within scope that does not infringe member essential rights to service use

Chapter 5 Membership Withdrawal and Service Restriction

Article 21 (Membership Withdrawal and Contract Termination)

① Members may apply for membership withdrawal at any time, and the Company processes it according to regulations on membership withdrawal.

② When a member using paid services withdraws from service, relevant paid service use contracts are immediately terminated, and refunds follow refund policies set by the Company.

③ When a member terminates service use contracts, all member data disappears immediately upon termination, except when the Company retains member information under relevant laws and Company privacy policy. However, for content provided (or shared) to other members during service use, content held by other members shall not disappear.

Article 22 (Service Restriction, etc.)

① If a member violates obligations of these Terms or relevant laws or interferes with normal service operation, the Company may restrict service use in stages through 'warning', 'temporary suspension', and 'contract termination'.

② Notwithstanding Paragraph 1, if a member violates relevant laws, such as name theft and payment theft violating the Resident Registration Act, provision of illegal programs and operation interference violating the Copyright Act, illegal communications, hacking, distribution of malicious programs, exceeding access authority violating the Act on Promotion of Information and Communications Network Utilization and Information Protection, the Company may immediately terminate contracts. Upon contract termination resulting therefrom, all benefits acquired by members through service use disappear, and the Company provides no separate compensation.

③ When the Company restricts member service use or terminates contracts pursuant to Paragraph 1, restriction conditions and detailed contents follow user restriction policies posted on the Platform, and the Company notifies members via methods set forth in Article 13.

④ Members may file appeals regarding Company restriction measures according to procedures set by the Company. If member appeal grounds are recognized as justified, the Company shall immediately resume member service use.

Article 23 (Compensation for Damages)

① When paid service use is impossible or impaired, the Company compensates members using paid services for damages. However, the Company is not responsible for damages occurring to members without intentional misconduct or negligence by the Company. When compensating members for damages, methods and procedures follow relevant provisions of Content User Protection Guidelines and other commercial practices.

② Notwithstanding Paragraph 1, if normal service is restored within 72 hours after members report facts of service unavailability or impairment to the Company, the Company bears no responsibility therefor.

③ If a member causes damage to the Company due to violation of obligations under these Terms or in connection with service use, the member must compensate the Company for such damage.

④ If the Company receives various objections, such as damage claims or lawsuits, from third parties other than the member due to illegal acts or acts violating these Terms performed by the member while using services, the relevant member must indemnify the Company at their own responsibility and expense. If the Company is not indemnified, the member is responsible for compensating all damages incurred by the Company resulting therefrom.

Article 24 (Limitation of Liability)

① If the Company is unable to provide services due to war, incident, natural disaster, national emergency, or force majeure equivalent thereto, liability regarding service provision is exempted.

② The Company is not liable for service unavailability or impairment caused by reasons attributable to members, and liability is exempted when damage occurs to members due to telecommunication service suspension or abnormal provision by line facilities service providers.

③ The Company is exempted from liability for damages caused by unavoidable reasons, such as maintenance, replacement, regular inspection, construction, etc., of service equipment.

④ The Company is not responsible for contents such as reliability, accuracy, etc., of information, materials, facts posted by members in connection with services.

⑤ The Company is exempted from liability when transactions, etc., occur between members or between members and third parties mediated through services.

⑥ The Company is not liable regarding use of free services unless special regulations exist in relevant laws.

Article 25 (Governing Law and Jurisdiction)

① Laws of the Republic of Korea shall be the governing law for interpretation of these Terms and disputes between members.

② Lawsuits regarding disputes arising between the Company and members shall be subject to the exclusive jurisdiction of the Seoul Central District Court.

Addendum

① These Terms shall apply from September 16, 2019.